Privacy Policy for Our Irish Tour Services
This Privacy Policy describes how "our site," an online platform offering tourist tours of Ireland, collects, uses, and shares your personal information. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes information you provide when you book a tour, create an account, or contact us. Examples include your name, email address, postal address (if provided for booking confirmation or specific tour requirements), phone number, and payment details (processed securely by third-party payment processors, we do not store full payment card numbers).
- Information Collected Automatically: When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how our site is used and improve its functionality.
- Publicly Available Information: In limited circumstances, we may collect information about you from publicly accessible sources, such as social media platforms, if you interact with our content there.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: This includes processing your tour bookings, confirming your reservations, sending you tour details, and managing your account.
- To Improve Our Services: We use aggregated and anonymized data to understand user preferences, improve the user experience on our online platform, and develop new tour offerings.
- To Communicate with You: We may use your contact information to send you updates about your bookings, respond to your inquiries, and provide customer support.
- For Marketing Purposes: With your consent, we may send you promotional materials about our tours and special offers. You can opt out of these communications at any time.
- For Security and Fraud Prevention: We use information to protect our online platform and users from fraudulent or malicious activities.
- To Comply with Legal Obligations: We may process your information to comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service Providers: We work with third-party service providers who help us operate our online platform and provide our services (e.g., payment processors, analytics providers, IT support). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Tour Operators: To facilitate your booked tours, we will share necessary information with the local tour operators or guides responsible for delivering the experience. This will typically include your name and booking details.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures and update them as necessary. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the address provided below.
6. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
7. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Our Irish Tour Services
123 Merrion Square
Dublin, D02 F111
Ireland